Tuesday, June 07, 2011

Moon Dance

My latest impulsive start - "Moon Dance" by Prairie Moon.I don't think my fabric is quite so yellow in person...it is a scrap of 30-ct. Meadow Lark linen from Birds of a Feather. And I've swapped out all but 2 or 3 of the flosses called for!! I just couldn't see buying more hand-dyeds, especially for the small amount needed. I was going to buy the floss for the dancing girl's dress (GAST "Deep Sea") but my LNS didn't have it, so I got some Crescent Colors' "Bejeweled" instead. It looks almost the same - as the picture, anyway, which is what I based my swaps on - and I like it!

I also need to rave for a minute about Vikki Clayton and Hand-Dyed Fibers silks. A week or so ago, I decided I wanted silks for Just Nan's "Mermaid Heart." So I sat down with the pattern and Vikki's conversion tables, and put together something that I thought/hoped would work. And then, 2 minutes AFTER I'd submitted my order, I saw that Vikki had a pre-done substitution package for that pattern. D'oh. So I set a quick and desperate email, hoping against hope that someone would be able to cancel my order...and Vikki replied, quick as a wink! I re-ordered the substitution pack, and assumed all would be right with the world....
WRONG.
Somehow, the ordering system did not use my updated address. And since the last time I ordered from Vikki was over 2 years ago, when we'd just moved and were living in an apartment, I was afraid my silks were lost forever (my mail forwarding order has long since expired). I felt so bad when I had to send Vikki ANOTHER email and explain this. But she promptly replied again, took full responsibility for the error, and sent out a second batch of flosses! What wonderful service. And beautiful flosses, too!

3 comments:

Mouse said...

oooo well I like what you have done :0 and well done on the great service from Vicki Clayton :) love mouse xxxx

Kathy A. said...

Great new start. I have had wonderful luck with Vikki Clayton too. I had trouble with my mailing address and she stuck with me until we got it right. Her service was just great.

Sharon said...

Love the Moon Dance, very pretty colors. I unfortunately haven't had such great customer service from Vikki and in consequence I stopped purchasing from her. Long story short she was not nice about a order I didn't receive.

I eventually received the order over 16 months later, it had been lost all that time. But, I was made to feel like I was lying about the order. It was a mess.

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